FAQ

We aim to deliver your orders within 2-4 business days. Please note that shipping times exclude weekends and public holidays.

We charge a flat shipping fee of £5.99 throughout the UK.

Yes, once your order is dispatched, you will receive an email with a tracking number to monitor your delivery status.

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact us to initiate a return.

We accept the following payment options:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Maestro
• Mastercard
• PayPal
• Shop Pay
• UnionPay
• Visa

Yes, we use secure encryption technology to ensure your payment details are protected during checkout.

Approved refunds will be processed within 5–10 business days. The time it takes to reflect in your account may vary depending on your payment method.

No, we currently accept only one payment method per transaction.

Select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Orders are processed within 0-1 business days, excluding holidays. Orders placed after 5:00 p.m. GMT will be processed the next business day.

You can cancel or modify your order within 24 hours of placing it. Contact our support team as soon as possible to make changes.

We only process exchanges for items that are damaged, defective, or incorrect. Please contact us with details and evidence of the issue to arrange an exchange.